If the above recommendations do not resolve your concern, kindly provide us the following information:
For mobile browser:
1. Email address
2. Device name
3. OS version of the device
4. Browser used to access iWantTFC
5. Connection type
6. Internet Service Provide
For mobile app (Android and iOS):
1. Email address
2. Device name
3. OS version of the device
4. Browser used to access iWantTFC
5. Connection type
6. Internet Service Provider
Kindly send the above information via email to support@iwanttfc.com or send us a Message through our Facebook Page at https://www.facebook.com/iWantTFC.