TROUBLESHOOTING GUIDE

I tried registering via mobile number, but I did not receive my OTP (One Time Password).
If you are not able to receive your OTP during registration, just simply click on Resend Code link.  You will receive your OTP via the mobile number you us...
Wed, 6 Oct, 2021 at 11:51 PM
I tried registering via email address, but I did not receive my verification email.
If you are not able to receive the verification link to your email address used to register on iWantTFC, kindly follow the below steps: 1. Go to iWantTFC w...
Tue, 12 Oct, 2021 at 11:04 AM
I tried to log in but it says Invalid Email Address or Password error.
You might encounter an Invalid email address or password if you enter an incorrect character in the email and Password fields. Your password is case sensiti...
Tue, 12 Oct, 2021 at 11:05 AM
The video keeps on buffering or loading on my mobile device.
If you experience buffering or loading while watching videos on iWantTFC, your internet connection maybe weak or unstable. Our recommended internet speed is...
Tue, 12 Oct, 2021 at 11:21 AM
The video keeps on buffering or loading on my PC/MAC.
If you experience buffering or loading while watching videos on iWantTFC, your internet connection maybe weak or unstable. Our recommended internet speed is...
Tue, 12 Oct, 2021 at 11:18 AM
I forgot my password
If you are unable to remember your password on iWantTFC, just follow the steps below to reset your password: Windows, MAC, Android and iOS  1. Go to iWant...
Tue, 12 Oct, 2021 at 11:05 AM
I already logged in, but I keep getting redirected back to log in again using PC/MAC.
If you are unable to log in to iWantTFC, there might be an issue in connecting your device to your iWantTFC account.  To resolve this, just follow the steps...
Tue, 12 Oct, 2021 at 11:06 AM
I followed the recommended steps above, but I still can't log in.
If the above recommendations do not resolve your concern, please provide us the following information: 1. Email address  2. Device name 3. OS version of ...
Wed, 23 Feb, 2022 at 4:50 PM
I already logged in, but I keep getting redirected back to log in again using mobile phone/tablet.
If you are unable to log in to iWantTFC there might be an issue in connecting your device to your iWantTFC account.  To resolve this, just follow the steps ...
Tue, 12 Oct, 2021 at 11:08 AM
I followed the recommended steps above, but why I still can't log in.
If the above recommendations do not resolve your concern, kindly provide us the following information:  For mobile browser: 1. Email address  2. Device n...
Thu, 24 Feb, 2022 at 10:06 AM