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Frequently Asked Questions
TERMS AND CONDITIONS
For customers in the Philippines
For customers in the United States of America
For customers in Canada
For customers in Australia and Asia Pacific (except Japan and South Korea)
For customers in Middle East, Africa and Europe (except European Union countries)
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PRODUCT AND SERVICES
Why are there programs/shows on the app that are not available on the webpage of iWantTFC?
How do I register?
How do I sign-in / log in?
How can I rent movies?
What are the available packages?
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How can I view my transactions?
How can I check my latest subscription/movie rentals?
I forgot my password; how do I retrieve it?
How do I change my password?
How do I unsubscribe from getting email notifications?
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What credit cards do you accept?
How do I pay using credit card/debit card?
What payment methods are accepted on Android/Google Playstore?
What payment methods are accepted on iOS/Appstore?
How do I cancel my subscription?
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SYSTEM REQUIREMENTS AND FEATURES
What are the minimum requirements to watch shows?
How will I know if my system is compatible with iWantTFC?
Where can I download the latest browser/s?
How do I download iWantTFC app for Android?
How do I download iWantTFC app for iOS?
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I tried registering via mobile number, but I did not receive my OTP (One Time Password).
I tried registering via email address, but I did not receive my verification email.
I tried to log in but it says Invalid Email Address or Password error.
The video keeps on buffering or loading on my mobile device.
The video keeps on buffering or loading on my PC/MAC.
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What are iWantTFC’s official social media accounts?
How do I change my privacy settings for my social network account?