iWantTFC Help Center

TERMS AND CONDITIONS 7

• For customers in the Philippines
• For customers in the United States of America
• For customers in Canada
• For customers in Australia and Asia Pacific (except Japan and South Korea)
• For customers in Middle East, Africa and Europe (except European Union countries)

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PRIVACY NOTICE 1

• Privacy Notice

COOKIE POLICY 1

• iWantTFC Cookie Policy

PRODUCT AND SERVICES 21

• Why are there programs/shows on the app that are not available on the webpage of iWantTFC?
• How do I register?
• How do I sign-in / log in?
• How can I rent movies?
• What are the available packages?

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ACCOUNT SETTINGS 7

• How can I view my transactions?
• How can I check my latest subscription/movie rentals?
• I forgot my password; how do I retrieve it?
• How do I change my password?
• How do I unsubscribe from getting email notifications?

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PAYMENTS 21

• What credit cards do you accept?
• How do I pay using credit card/debit card?
• What payment methods are accepted on Android/Google Playstore?
• What payment methods are accepted on iOS/Appstore?
• How do I cancel my subscription?

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SYSTEM REQUIREMENTS AND FEATURES 12

• What are the minimum requirements to watch shows?
• How will I know if my system is compatible with iWantTFC?
• Where can I download the latest browser/s?
• How do I download iWantTFC app for Android?
• How do I download iWantTFC app for iOS?

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CONNECTED TV DEVICES 30

• What is iWantTFC on Amazon Fire TV?
• Do I need an Amazon account to access the iWantTFC App on Amazon Fire TV?
• How do I set up iWantTFC on my Amazon Fire TV streaming device?
• I do not have an existing iWantTFC account, how do I log in to iWantTFC on Amazon Fire TV?
• How do I download the iWantTFC app on my Samsung Smart TV?

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TROUBLESHOOTING GUIDE 19

• I tried registering via mobile number, but I did not receive my OTP (One Time Password).
• I tried registering via email address, but I did not receive my verification email.
• I tried to log in but it says Invalid Email Address or Password error.
• The video keeps on buffering or loading on my mobile device.
• The video keeps on buffering or loading on my PC/MAC.

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SOCIAL NETWORKING 1

• What are iWantTFC’s official social media accounts?

PRIVACY SETTINGS 1

• How do I change my privacy settings for my social network account?