iWantTFC Help Center

TERMS AND CONDITIONS OF SUBSCRIPTION AND/OR USE 8

• For customers in the Philippines
• For customers in the United States of America
• For Standard Plan Promo customers in the United States of America
• For customers in Canada
• For customers in Australia and Asia Pacific (except Japan and South Korea)

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FREE TRIAL TERMS AND CONDITIONS 1

• Free trial Terms and Conditions

COOKIE POLICY 1

• iWantTFC Cookie Policy

PRIVACY NOTICE 1

• Privacy Notice

PRODUCT AND SERVICES 20

• Why are there programs/shows on the app that are not available on the webpage of iWantTFC?
• How do I register?
• How do I sign-in / log in?
• How can I rent movies?
• What are the available packages?

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iWantTFC Standard Plan 14

• What is the Standard Plan?
• How do I avail or purchase a Standard Plan?
• Is the Standard Plan available worldwide?
• Is the Standard Plan available in the Philippines?
• Can I access the Standard Plan on the iWantTFC App even if I purchased it on the iWantTFC Website ?

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iWantTFC STANDARD PLAN - US Promo Mechanics​ 5

• What is the iWantTFC Standard Plan US Promo?
• Who are eligible to join the Promo?
• When is the Promo period?
• Which areas does the promo apply to?
• How do I avail the Promo?

ACCOUNT SETTINGS 7

• How can I view my transactions?
• How can I check my latest subscription/movie rentals?
• I forgot my password; how do I retrieve it?
• How do I change my password?
• How do I unsubscribe from getting email notifications?

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PAYMENTS 20

• What credit cards do you accept?
• How do I pay using credit card/debit card?
• What payment methods are accepted on Android/Google Playstore?
• What payment methods are accepted on iOS/Appstore?
• How do I cancel my subscription?

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SYSTEM REQUIREMENTS AND FEATURES 12

• What are the minimum requirements to watch shows?
• How will I know if my system is compatible with iWantTFC?
• Where can I download the latest browser/s?
• How do I download iWantTFC app for Android?
• How do I download iWantTFC app for iOS?

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CONNECTED TV DEVICES 37

• How to install iWantTFC app on your LG Smart TV?
• How do I register on LG Smart TV?
• How do I sign-in / log in on LG Smart TV?
• How will I know if my LG Smart TV is compatible with iWantTFC?
• In which countries is the iWantTFC App available on LG Smart TV?

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TROUBLESHOOTING GUIDE 19

• I tried registering via mobile number, but I did not receive my OTP (One Time Password).
• I tried registering via email address, but I did not receive my verification email.
• I tried to log in but it says Invalid Email Address or Password error.
• The video keeps on buffering or loading on my mobile device.
• The video keeps on buffering or loading on my PC/MAC.

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SOCIAL NETWORKING 1

• What are iWantTFC’s official social media accounts?

PRIVACY SETTINGS 1

• How do I change my privacy settings for my social network account?