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Frequently Asked Questions
TERMS AND CONDITIONS OF SUBSCRIPTION AND/OR USE
For customers in the Philippines
For customers in the United States of America
For Standard Plan Promo customers in the United States of America
For customers in Canada
For customers in Australia and Asia Pacific (except Japan and South Korea)
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FREE TRIAL TERMS AND CONDITIONS
Free trial Terms and Conditions
PRODUCT AND SERVICES
Why are there programs/shows on the app that are not available on the webpage of iWantTFC?
How do I register?
How do I sign-in / log in?
How can I rent movies?
What are the available packages?
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iWantTFC Standard Plan
What is the Standard Plan?
How do I avail or purchase a Standard Plan?
Is the Standard Plan available worldwide?
Is the Standard Plan available in the Philippines?
Can I access the Standard Plan on the iWantTFC App even if I purchased it on the iWantTFC Website ?
See all 14 articles
iWantTFC STANDARD PLAN - US Promo Mechanics
What is the iWantTFC Standard Plan US Promo?
Who are eligible to join the Promo?
When is the Promo period?
Which areas does the promo apply to?
How do I avail the Promo?
How can I view my transactions?
How can I check my latest subscription/movie rentals?
I forgot my password; how do I retrieve it?
How do I change my password?
How do I unsubscribe from getting email notifications?
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What credit cards do you accept?
How do I pay using credit card/debit card?
What payment methods are accepted on Android/Google Playstore?
What payment methods are accepted on iOS/Appstore?
How do I cancel my subscription?
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SYSTEM REQUIREMENTS AND FEATURES
What are the minimum requirements to watch shows?
How will I know if my system is compatible with iWantTFC?
Where can I download the latest browser/s?
How do I download iWantTFC app for Android?
How do I download iWantTFC app for iOS?
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CONNECTED TV DEVICES
How to install iWantTFC app on your LG Smart TV?
How do I register on LG Smart TV?
How do I sign-in / log in on LG Smart TV?
How will I know if my LG Smart TV is compatible with iWantTFC?
In which countries is the iWantTFC App available on LG Smart TV?
See all 37 articles
I tried registering via mobile number, but I did not receive my OTP (One Time Password).
I tried registering via email address, but I did not receive my verification email.
I tried to log in but it says Invalid Email Address or Password error.
The video keeps on buffering or loading on my mobile device.
The video keeps on buffering or loading on my PC/MAC.
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What are iWantTFC’s official social media accounts?
How do I change my privacy settings for my social network account?