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Frequently Asked Questions
Solution Articles
TERMS AND CONDITIONS OF SUBSCRIPTION AND/OR USE
8
For customers in the Philippines
For customers in the United States of America
For Standard Plan Promo customers in the United States of America
For customers in Canada
For customers in Australia and Asia Pacific (except Japan and South Korea)
See all 8 articles
FREE TRIAL TERMS AND CONDITIONS
1
Free trial Terms and Conditions
COOKIE POLICY
1
iWantTFC Cookie Policy
PRIVACY NOTICE
1
Privacy Notice
PRODUCT AND SERVICES
21
Why are there programs/shows on the app that are not available on the webpage of iWantTFC?
How do I register?
How do I sign-in / log in?
How can I rent movies?
What are the available packages?
See all 21 articles
GMA Content on iWantTFC
12
When will GMA content be available on iWantTFC?
What GMA content will be available on iWantTFC?
In what territories will GMA content on iWantTFC be available?
Will GMA content be available in the Philippines, US and Canada?
Will all GMA content be free to watch on iWantTFC?
See all 12 articles
iWantTFC Standard Plan
14
What is the Standard Plan?
How do I avail or purchase a Standard Plan?
Is the Standard Plan available worldwide?
Is the Standard Plan available in the Philippines?
Can I access the Standard Plan on the iWantTFC App even if I purchased it on the iWantTFC Website ?
See all 14 articles
iWantTFC STANDARD PLAN - US Promo Mechanics
5
What is the iWantTFC Standard Plan US Promo?
Who are eligible to join the Promo?
When is the Promo period?
Which areas does the promo apply to?
How do I avail the Promo?
iWantTFC ANNUAL PLAN
12
What is the Annual Plan billing cycle?
How can I avail or purchase an iWantTFC Paid Subscription Plan on an annual billing cycle?
Are the iWantTFC Paid Subscription Plans (e.g. Premium Plan, Standard Plan) available on an annual billing cycle worldwide?
Is the Annual Standard Plan available in the Philippines?
Can the Annual billing cycle be availed of by an existing iWantTFC customer? Is it limited to new customers only?
See all 12 articles
ACCOUNT SETTINGS
7
How can I view my transactions?
How can I check my latest subscription/movie rentals?
I forgot my password; how do I retrieve it?
How do I change my password?
How do I unsubscribe from getting email notifications?
See all 7 articles
PAYMENTS
20
What credit/debit cards do you accept?
How do I pay using credit card/debit card?
What payment methods are accepted on Android/Google Playstore?
What payment methods are accepted on iOS/Appstore?
How do I cancel my subscription?
See all 20 articles
SYSTEM REQUIREMENTS AND FEATURES
12
What are the minimum requirements to watch shows?
How will I know if my system is compatible with iWantTFC?
Where can I download the latest browser/s?
How do I download iWantTFC app for Android?
How do I download iWantTFC app for iOS?
See all 12 articles
CONNECTED TV DEVICES
37
How to install iWantTFC app on your LG Smart TV?
How do I register on LG Smart TV?
How do I sign-in / log in on LG Smart TV?
How will I know if my LG Smart TV is compatible with iWantTFC?
In which countries is the iWantTFC App available on LG Smart TV?
See all 37 articles
TROUBLESHOOTING GUIDE
19
I tried registering via mobile number, but I did not receive my OTP (One Time Password).
I tried registering via email address, but I did not receive my verification email.
I tried to log in but it says Invalid Email Address or Password error.
The video keeps on buffering or loading on my mobile device.
The video keeps on buffering or loading on my PC/MAC.
See all 19 articles
SOCIAL NETWORKING
1
What are iWantTFC’s official social media accounts?
PRIVACY SETTINGS
1
How do I change my privacy settings for my social network account?