Can I still avail of the Basic Plan even if I have a Premium Plan subscription? How?

For customers outside the Philippines, yes you can change plans from Premium Plan to Basic Plan before the current billing period of your Premium Plan ends.

For Philippine subscribers, you must wait until your Premium plan subscription expires before you can change from Premium to Basic Plan. You may purchase the Basic Plan by using Electronic Wallet (e-Wallet) on the iWantTFC website.

For Premium Plan purchased on the iWantTFC Website

1. Go to Account Page and click on the CHANGE PLAN button.

2. On the Plans & Payment page, click on Basic Plan.

3. Click CONTINUE to confirm your change from the Premium Plan to the Basic Plan.

4. You will see a pop-up message confirming your change of plan request.  

You will continue to enjoy ad-free viewing with your Premium Plan until the end of your current billing period, after which your subscription to the Basic Plan will start.

For Premium Plan purchased on an app store (e.g. Google, Apple, Roku), you need to cancel your subscription first on the app store in order to cancel the Premium Plan subscription and cancel the automatic payment renewal. You will continue to enjoy ad-free viewing with your Premium Plan until the end of your current billing period. Upon expiration of your Premium Plan, you may already purchase the Basic Plan at https://iwanttfc.com.

1. If you subscribed via Google or mobile app (Android) and want to cancel your Premium subscription, click here.  

2. If you subscribed via Apple or mobile app (iOS) and want to cancel your Premium subscription, click here.    

3. If you subscribed via Roku and want to cancel your Premium subscription, click here.