Please try the steps below:
1. Check Internet Connection
Ensure you are connected to a stable network
Recommended speed: at least 5 Mbps
Restart your Wi-Fi router or switch to another network if needed
2. Clear App Cache (Mobile/Smart TV)
Go to Device Settings Apps iWant Storage Clear Cache
3. Reinstall the App
Uninstall the app, then download and install it again from the official app store.
4. Restart Device
Turn off your phone, tablet, or smart TV for 2-3 minutes, then turn it back on and try again.
5. Update Device Software
Make sure your device software/firmware is updated to the latest version.
6. Try Another Device
Access iWant using a different device or browser to isolate the issue.
If you need further assistance, send us an email at support@iwanttfc.com.
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